Frequently Asked Questions

Your Office Assistant provides solutions for our clients' administrative needs on a schedule that suits you.  Whether it's temporary, a few hours a week, ongoing or for a specific event or project - we are Your Office Assistant. 

 

Our expertise is in managing your office so that you can spend your valuable time working on your business.

What you can expect from Your Office Assistant:

  • Having someone committed in supporting you and the growth of your business

  • A cost effective and efficient service either on-site or remotely

  • Excellent customer care

  • A personal approach

What we expect from you:

  • You conduct business fairly, ethically and honestly

  • You are used to working in a collaborative relationship

Here's how it works:

Once we've received your enquiry, you will meet with Liz, either in person, phone or Skype to get a complete overview of your business or association.  The discussion will determine the services and tasks that would best assist you and your business.  If we are a good fit for your business, Liz will send you a Virtual Assistant Agreement outlining mutually acceptable terms for your signature.  Once the agreement terms are in place and signatures obtained, then we can get to work.  We will then schedule a call to discuss your procedures and how to best put our services to work for you.

Office Hours

 

Monday to Friday, from 8:30 a.m. to 4:30 p.m. Eastern time.   

Canadian and Ontario statutory holidays are non-work days.  

Payment

For payment, we use Paypal®​ or Interac E-transfer®​.  We invoice bi-monthly, on the 15th and 30th day of the month.  Payment is due within 14 days of receipt of invoice.